• White Facebook Icon
  • White Instagram Icon
  • White Twitter Icon

815.401.6191

present.png

Gift Cards

Available

©2019 by 

Business Policies

 

Purchase policy:

All passes expiration begins at the time of purchase.

Passes expire as follows:​

  • 5 Class Pass: 2 months from the date of purchase

  • Single Class Drop In: 1 month from the date of purchase

  • Zumba Kids Drop In: 7 days from the date of purchase

 

Return/refund Policy:

If a pass has not been used, we will offer a full refund up to 3 days after the purchase of the pass.  If a pass has been used, the refund will be prorated based off how many days or passes were used.

 

If a return/refund is requested after 3 days, the return/refund will be prorated based on how many days or passes were used and the refund will be applied to your Motivation Fitness account in the form of a credit that can be used towards future purchases.

 

Cancelation and no show policy:

Early cancelations are an option for students who have checked into a class and can no longer attend. This allows a spot to open up for the next available student on the wait list.  An early cancellation is any cancelation up to four (4) hours before the scheduled start time for the class. 

 

Late cancellations (a cancellation less than four (4) hours before the scheduled start time for the class) or no shows for students checked into a class are:

  • FREE class pass- Voided

  • Drop in (Group Fitness and Kids Play Place) - Considered used and no longer valid

  • 5 class pass- One class deducted

  • New Student Intro Month, any membership (basic, standard and premium) and FitSmart™ Challenge Members- A $10.00 cancelation fee will be charged for no shows and late cancellations

 

Membership terms:

Basic Membership:

By purchasing this membership, you are agreeing to a month-to-month membership with reoccurring payments every month at a rate of $45.00 each month. Payment will be deducted every month starting with the date the membership was purchased.

With this membership, you have 8 classes to attend in one month (month starting on purchase date of membership).  Unused classes do not roll over to the next month.  If you use all of your classes before your month has completed, you will receive a 50% discount on any single class drop in until the next month begins.

Membership cancellation policy:

If you wish to cancel your membership, please email us at MotivationFitnessJoliet@gmail.com with your cancellation notice.  We require a 30-day notice to cancel any membership.

We comply with the Illinois three day right to cancel law http://www.illinoisattorneygeneral.gov/consumers/3dayright.html. You have 3 business days* from the time of purchase to decide to cancel your membership for any reason.
*business days are defined as any day Motivation Fitness Joliet is running classes

Class cancellation and class no show policy:

A cancellation fee of $10.00 will be charged for check ins with no shows or late cancels after a class has started.  A late cancel is any cancellation that is less than 4 hours before the class has started.

Standard Membership:

By purchasing this membership, you are agreeing to a month-to-month membership with reoccurring payments every month at a rate of $59.00 each month. Payment will be deducted every month starting with the date the membership was purchased.

With this membership, you have 12 classes to attend in one month (month starting on purchase date of membership).  Unused classes do not roll over to the next month.  If you use all of your classes before your month has completed, you will receive a 50% discount on any single class drop in until the next month begins.

Membership cancellation policy:

If you wish to cancel your membership, please email us at MotivationFitnessJoliet@gmail.com with your cancellation notice.  We require a 30-day notice to cancel any membership.

We comply with the Illinois three day right to cancel law http://www.illinoisattorneygeneral.gov/consumers/3dayright.html. You have 3 business days* from the time of purchase to decide to cancel your membership for any reason.
*business days are defined as any day Motivation Fitness Joliet is running classes

Class cancellation and class no show policy:

A cancellation fee of $10.00 will be charged for check ins with no shows or late cancels after a class has started.  A late cancel is any cancellation that is less than 4 hours before the class has started.

Premium Membership:

By purchasing this membership, you are agreeing to a month-to-month membership with reoccurring payments every month at a rate of $79.00 each month. Payment will be deducted every month starting with the date the membership was purchased.

Membership cancellation policy:

If you wish to cancel your membership, please email us at MotivationFitnessJoliet@gmail.com with your cancellation notice.  We require a 30-day notice to cancel any membership.

We comply with the Illinois three day right to cancel law http://www.illinoisattorneygeneral.gov/consumers/3dayright.html. You have 3 business days* from the time of purchase to decide to cancel your membership for any reason.
*business days are defined as any day Motivation Fitness Joliet is running classes

Class cancellation and class no show policy:

A cancellation fee of $10.00 will be charged for check ins with no shows or late cancels after a class has started.  A late cancel is any cancellation that is less than 4 hours before the class has started.